777joa— Privacy Policy of — Your data, our responsibility

1 Introduction & Scope

Welcome to 777joa. This Privacy Policy ("Policy") describes how the 777joa platform — including the website, mobile app, and all related services — collects, uses, stores, and protects your personal information.

777joa believes that user privacy is a fundamental right. We collect only the information necessary to provide our services. By using 777joa, you are deemed to have agreed to this Privacy Policy.

This Policy should be read alongside the 777joa Terms and Conditions. Both documents together govern the legal relationship between you and 777joa.

2 What information we collect

777joa collects two types of information — what you voluntarily provide and what is automatically generated through your use of the platform.

Personally Provided Information:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address and nationality
• Copy of National ID, passport, or birth certificate (for KYC verification)
• Payment details: bKash/Nagad/Rocket number or USDT wallet address

Automatically Collected Information:

• IP address and device type
• Browser information and operating system
• Login time and session duration
• Gaming & Betting History
• Detailed transaction records

3 How We Collect Information

777joa collects information from various sources. The table below outlines the methods and purposes of collection:

4 Purpose of Data Use

777joa uses your information only for specific, legitimate purposes. We never use your data for anything excessive or unrelated to those purposes.

• Account management: Login, security verification, and settings management.
• Identity Verification (KYC): To verify age and identity for the prevention of underage access and fraud.
• Financial transactions: Processing deposits, confirming withdrawals, and maintaining transaction history.
• Customer Support: To reference past information and resolve your issues more quickly.
• Promotional Communications: To send you offers and bonus information with your consent.
• Security Monitoring: To identify fraud, money laundering, and suspicious activity.
• Legal obligations: Providing information as required by regulatory bodies.
• Service Improvement: Analyzing user experience to improve the platform.

5 Data Sharing Policy

777joa never sells your personal information. However, your data may be shared with trusted third parties in certain circumstances:

• Payment Processors: To process transactions via bKash, Nagad, Rocket, or USDT networks.
• Identity Verification Services: To complete the KYC process with an approved verification provider.
• Law enforcement agencies: In cases involving a court order or legal obligation.
• Regulatory Authority: For licensing and compliance requirements.
• Technology Partners: With hosting, cybersecurity, and infrastructure service providers — under strict confidentiality agreements.

Even in the above cases, 777joa ensures that third parties use the information only for the specified purpose and may not share it for any additional use.

6 Data Retention Period

777joa retains your information only for as long as necessary. Retention periods vary depending on the type of data:

• Account information: For as long as the account is active and up to 5 years after closure.
• Financial transaction records: Up to 7 years as required by legal obligation.
• KYC documents: 3 years after verification is complete, or longer if required by law.
• Gaming History: For the duration of the account and up to 2 years after closure.
• Support Chat Log: 1 year after the issue is resolved.
• Cookie Data: After the session ends, or a maximum of 30 days.

After the retention period, data is permanently deleted or irreversibly anonymized.

7 Cookie Policy

The 777joa website and app use cookies and similar technologies. Cookies are small text files stored on your device. The types of cookies we use:

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferred language, settings, and previous transaction history.
• Analytics Cookies: To analyze platform usage and improve the quality of our services.
• Security Cookies: To detect fraud and bot activity.

8 Your Data Rights

As a member of 777joa, you have the following rights over your personal information:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the use of your data be restricted.
• Right to Data Portability: You may request your information in a structured format.
• Right to object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We generally respond within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests.

9 Child Protection

777joa strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect or store any personal information from minors.

If we discover that a minor has used our platform or provided personal information, the account will be closed immediately and all collected data will be deleted.

10 Security Measures

777joa protects your information using industry-standard security technology. The key components of our security framework are:

• 256-bit SSL/TLS Encryption: Full protection during data transfer.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Protecting servers against cyberattacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Access: Only authorized personnel can access information on a need-to-know basis.
• Data Backup: Regular encrypted backups to prevent data loss.

That said, no system is 100% secure. We encourage you to use a strong password, keep it confidential, and avoid logging in over public Wi-Fi.

11 Privacy Policy Updates

777joa reserves the right to update this Privacy Policy when necessary. Depending on the nature of the changes, we will notify you in the following ways:

• Major Changes: Notification sent to the registered email at least 7 days in advance.
• General Updates: You will be notified of any changes via an updated "Last Updated" date on this page.
• Consent to Policy: Continued use of the platform after any changes will be considered acceptance of the updated policy.

Check back on this page regularly to stay up to date with our latest Privacy Policy.

12 Contact & Complaints

If you have any questions or complaints about this Privacy Policy, or wish to exercise your data rights, please contact us:

• Email: [email protected]
• Live Chat: Available on the website 24/7
• Response Time: Usually within 24–48 hours

When submitting a data rights request, please include your account ID and a clear description of your request to help us resolve it faster.